Frequently Asked
Questions
Find quick answers about airport transfers, booking process, vehicles, payments, and support.
Simply enter your pickup and drop-off details on Airport Transfer Services | Transferise, choose your vehicle, and confirm your booking. You will receive instant confirmation by email.
Yes. All transfers on Airport Transfer Services | Transferise are fixed-price. The price you see at booking is the final price — no hidden fees, no meter charges.
We monitor all flights in real time. If your flight is delayed, your pickup time is automatically adjusted at no extra cost.
Your chauffeur will meet you at the arrivals exit holding a personalized name sign. Meet & greet service is included in all bookings.
We offer a wide range of Standard and VIP vehicles, including Mercedes Vito, Sprinter, and luxury sedans. All vehicles are modern, air-conditioned, and professionally maintained.
Each vehicle page clearly shows passenger and luggage capacity. If you are unsure, our support team will help you choose the right vehicle.
Yes. We provide door-to-door transfers to hotels, resorts, villas, and private addresses. See our Hotels Directory for popular destinations.
You can pay securely online using major credit and debit cards. All payments are processed via encrypted payment gateways.
Yes. Our support team is available 24/7 to assist you before, during, and after your transfer.
You can visit our Help Center or contact us via live chat or email for immediate assistance.